Browse Answers Before You Reach Out
This FAQ section covers the questions we hear most — and answers them the way we would at the cashier desk. You will find step-by-step clarification on creating your account, linking your GCash or Maya wallet, sending via InstaPay, and confirming that your deposit has cleared before you open a game room. We also cover the withdrawal verification flow, what document checks
look like, and when to expect funds back in your e-wallet. If your question is about a game like Aviator Lobby Board or Tongits Joker Room, the answer here will point you to the right section inside the lobby rather than a generic pointer. Players in Bacolod and elsewhere in the Philippines reach our support team the same way — live chat
from the account menu. Use this page first; it resolves most questions without any wait.
- GCash
- Maya
- InstaPay